Emily Sexton

Commercial Cleaning · registered 2 year(s) ago

London Bromley

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As a domestic Cleaner, you hope for an abundance of praise and an absence of complaints. Last year I only received one complaint out of over 200 jobs. It was a billing error from the head office. Otherwise, my customer satisfaction record was immaculate. My domestic cleaning experience encompasses both regular and ad-hoc jobs, from one bedroom flats to seven-bedroom houses. While my all-around skills - including carpet cleaning and appliances - allow me to complete a clean independently, most of my work has been as part of a team. My colleagues describe me as meticulous, reliable and efficient, I deputized for the district manager on a number of occasions and was the client-facing lead cleaner on 100* jobs, so l understand the commercial demands from both perspectives. You have to do the best possible job in the least possible time while optimizing the use of both equipment and materials. My long-term clients were happy to pay 259 over the average price for my team's services and we got the jobs done in 30% less time. My biggest project over the past two years was as a specialist end-of-tenancy cleaner for a housing group. My team of three was cleaning five apartments a week at the height of activity, and we won a national competition for our delivery standards. My organizational skills are superb. With a smaller-scale previous employer, I was responsible for procurement and supply of cleaning materials and equipment, so l understand the importance of stock management and forecasting. We did not lose a single hour because of missing equipment over

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